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About Us

VBOT Global is a US-based virtual support firm committed to helping companies increase their revenue by leveraging digital tools, using high-touch strategies, and empowering our back-office experts to drive administrative excellence.

We pride ourselves on bringing companies closer to their revenue goals and strengthening customer relationships.

We help companies create a constant cashflow by focusing on three things:

  • Efficiently managing their administrative tasks to ensure smooth operations

    . Implementing effective invoicing and follow-up processes to accelerate payment collection

  • Increasing customer lifetime value through exceptional customer support and client services. 

    Your business deserves maximized performance, so we carefully match all companies with back-office experts who can handle their day-to-day administrative tasks and align with their company’s goals.

Here at VBOT Global we care about your profit margins

Outsourcing to a trusted team of experts who are vetted and trained to be an extension of your company can significantly enhance your profit margins in several ways:

1. Cost Savings

  • Lower Overhead Costs: Outsourcing typically incurs fewer costs than employing a full-time, in-house employee. You save on expenses like office space, equipment, benefits, and taxes.

  • Flexible Pricing Models: Outsourcing can be on a contract basis or hourly basis, allowing businesses to scale their expenses up or down based on their needs. This flexibility helps in managing costs more effectively.

2. Increased Efficiency

  • Task Delegation: Our Back Office Experts handle routine or administrative tasks, freeing time for business owners and employees to focus on revenue-generating activities. This leads to better utilization of human resources.

  • Expertise and Specialization: Our Back Office Experts have specialized skills in areas such as email management, social media management, bookkeeping, customer support, etc., which enhances the efficiency and quality of these functions without requiring extensive training.

3. Enhanced Productivity

  • Faster Task Completion: Our experts can complete tasks quickly and efficiently due to their experience and focus on specific areas. This speed can lead to faster project turnaround and improved service delivery.

  • 24/7 Availability: We have Back Office Experts in different time zones, allowing your business to operate beyond regular working hours. This can be particularly beneficial for handling customer inquiries or supporting global operations.

4. Scalability

  • Immediate Support: When business needs increase suddenly, Our experts can be onboarded quickly to provide immediate support, allowing businesses to adapt to changes without long-term commitments.

5. Focus on Core Activities

  • Strategic Focus: By outsourcing administrative and operational tasks to VBOT Global, businesses can concentrate on their core activities, such as strategic planning, product development, or client relationships. This strategic focus can lead to better business outcomes and increased profitability.

6. Improved Customer Service

  • Responsive Support: Our experts can manage customer service inquiries, handle appointment scheduling, and follow up on client interactions. Efficient customer service can enhance client satisfaction, leading to repeat business and positive referrals.

7. Streamlined Operations

  • Process Improvement: Our Back office experts bring experience in optimizing workflows and processes. They can identify inefficiencies and recommend improvements, leading to smoother operations and cost reductions.

8. Data Management and Analysis

  • Accurate Record-Keeping: Our experts can manage data entry, record-keeping, and basic analysis, reducing the risk of errors and ensuring that information is accurate and up-to-date. This reliability supports better decision-making and financial management.

Are you ready to decrease your operational costs while increasing your bottom line?  Contact us today!